Showing posts with label problem solving. Show all posts
Showing posts with label problem solving. Show all posts

Sunday, February 28, 2021

When to Bench Basketball Players Due to Foul Trouble?

comments on: 2 foul auto-bench

I think the best reason to do it during the regular season is to teach players not to foul.

Otherwise I think a decision process should be used. Is this player foul prone, is there a difficult matchup making fouling more likely, are these officials calling questionable fouls, how badly do we need them out their now (are we falling behind by a large margin...). Also I would vary it (especially late in the season) depending on how likely we are to need to push every advantage. If we are likely in trouble take more risks, leave the player with fouls more exposed. If we should win even with them missing extra time, ok be more willing to pull them.

In general, I think coaches pull players much too often due to foul trouble. Unless the player is foul prone it seems they often pull the player with 2 fouls in the first half and they never even pick up a 3rd foul in the second half. That just makes it seem like a bad in game tactic. The one exception is for a season long strategy of teaching the players not to foul.

One way pulling a player earlier for 2 fouls in the first half or 3 or 4 in the second is to spread out the time of the reserve. If there are 12 minutes left in the first half and there is really 1 reserve that needs to take the time this player is out, pull them now, let the reserve get 4 minutes in and bring the player with 2 fouls back (maybe for 2 or 3 minutes). Especially if the reserve almost always plays in short 3 or 4 minute spurts don't create a situation where they need to play 12 straight minutes or something (protect, not just them getting tired but the other team figuring out how to exploit them).

Related: Frank Kaminsky, College Basketball Player of the Year - Lessons for Managers from Wisconsin and Duke Basketball - Why Do People Fail to Adopt Better Methods? (underhanded free throws) - Universities Again Abandon Fans/Mission to Increase Pay to Administrative Staff/Coaches

Friday, February 16, 2018

Critical Thinking is Needed to Counter Propaganda

As everyone expected the continuing investigation by the US Justice Department has further detailed the attempts by Russians to spread propaganda and influence the USA election. I find it amazing that the Trump Administration and many Republican representatives have continually attempted to discredit the attempts to investigate the actions taken by Russians to interfere in the USA election.

As with any attempts to manipulate people through propaganda, misinformation and distraction the solution is critical thinking and transparency.

The attempts by talking heads to turn the focus to the paper and pencil used (or the which particular websites were) to spread the misinformation and propaganda should be a transparent attempt to misdirect our next steps. What is needed is for this investigation to continue and expand. And I really don't understand how political leaders can be cooperating with attempts to block investigations into the attempts to subvert democracy by foreign actors.

Acting as though Facebook or Twitter are the focus is about as useful as saying text and spoken language are responsible. Sure there is some amount of looking at the lack of transparency of any speech (and who is hiding behind the lack of transparency). And to some extent that specific risk (people pretending to be something other than what they are) is an issue on various webs sites. But the issue isn't the website it is the lack of transparency and that lack of transparency is what needs to be addressed (whether it is on Twitter or using front interest groups to hide the identity of those special interests, or using advocacy groups to run ads on TV without disclosing clearly who is funding those organizations, etc.).



Photo of the White House in Washington, DC

There is a great deal of history of Russian money being used to finance Donald Trump's businesses. Donald Trump's refusal to provide transparency about that should have been enough to keep people from voting for him to be President but it was not. Given that history and the evidence that has been known to our political representatives for more than a year it is unconscionable that many of them have not demanded investigation into these very deep ties and the deep ties to others in the administration (such as Jared Kushner).

That Russians used propaganda and misinformation to attempt to get voters to vote for Trump is important. But the main thing that should have prevented those attempts is sensible critical thinking. The best defense against propaganda is critical thinking and transparency. If the population is trained and accepts being lead to conclusions with obvious propaganda it doesn't matter if you shut off one path for propaganda, others will emerge.

What you need to do is create an expectation of reasoned debate. Sadly the USA has done a very poor job of this. We have allowed politicians get away with obviously false claims. We have promoted not critical thinking but the unthinking following of propaganda.

Until we greatly increase the respect for critical thought and debate we are in trouble. It doesn't matter much what form those seeking to use propaganda use to manipulate people what matters is how susceptible a large number of people are to propaganda.

All talking heads that are interested in democracy and patriotism should be calling on the exploration and the making visible the ties between those with large financial ties to Russia and the attempts to block and weaken efforts to investigate the meddling in our election. My guess is we will instead see the continued attempts oto hindering investigations into making visible what should be made transparent.

On an somewhat related and important matter, for at least 10 years the extremely poor computer security of the voting process has been noted by computer experts and ignored by our governments (federal, state and local). It doesn't appear that direct hacking of votes took place in the last election. The continued failure to adopt secure voting methods is a disgrace. And it seems we may well continue to neglect this matter until an election is impacted with direct evidence of large scale abuse. This is obviously an extremely poor way to manage a process that is critical to a functioning democracy.

Related: Preaching False Ideas to Men Known to be Idiots - The USA Should be Ashamed of Who We have Elected - The People We Elect Recently Are Dramatically Falling Us - When You See the Problem as Capitalism Instead of Corruption You Seek to Solve the Wrong Problem - Money Is Corrupting Our Political Process

Saturday, July 11, 2015

When You See the Problem as Capitalism Instead of Corruption You Seek to Solve the Wrong Problem.

Capitalism has huge benefits and some issues. I am frustrated that we are allowing anti-capitalist ideas to be called capitalist. Those ideas are predominately about allowing huge businesses to subvert markets and corrupt the political process. That is not capitalism, that is corporatism.

Corruption in our political system which then allows corruption of free markets as favors to those giving politicians cash is not "Capitalism." It is corruption.

Free trade is good. The secret TPP and other corporate-welfare/copywrong-cartel bill is not.

What we need to do as a society is stop the corruption. If we allow corrupt people buying politicians to undermine capitalism we all suffer. If we allow those corrupt people to claim what they are doing is capitalism, we all suffer.

Throwing out the best economic model because some corrupt people bring harm society through corruption and try to paint that as capitalism we lose. The problem is with the corruption. We can't accept the talking heads supporting the corporate welfare policies that are anti-capitalism from claiming anti-capitalist policies as capitalist or we will make very bad economic decisions.

Because when we let people that think capitalism is the problem, we start with a bad problem statement and won't find good solutions. We would find solutions based on misstating what the problem is.

A fundamental tenant of capitalism is free markets (based on the idea of perfect competition) in which no actor has the power to subvert the market. This was foreseen from the very beginning (in Wealth on Nations by Adam Smith) as an important criteria without which society would not benefit from capitalism as powerful interests would collude to prevent markets from functioning.

Calling some setup capitalist that fails to make sure markets are not subverted in exactly the way Adam Smith said they would be if powerful interests were allowed to is pointless. I suppose you still the ability for private parties to own the means of production (which is also an important tenant). But properly functioning markets are essential to what capitalism has meant since Adam Smith. While some people have tried to eliminate that so that they can do exactly what Adam Smith warned would destroy the benefits provided by capitalism that isn't something we should do.

If they want to defend a new model of behavior where those with the power to subvert markets can, that is their right. We shouldn't allow that to be seen as capitalism though. If we do then we see the problem as a problem with the fundamental principles of capitalism. When instead it is a problem of allowing the corruption of the political system to throw away the benefits our society can gain from capitalism.

"Unfettered capitalism" isn't actually captialism. From the very beginning Adam Smith talked about the dangers of allowing markets to be manipulated by powerful businessmen/companies and businesses colluding to manipulate the markets.

The problem is people talk about things as if capitalism is the problem, when in fact it is our failure to enforce capitalist free markets (for example). I am not talking about the talking-head "free markets" which are in fact allowing businesses to disrupt the market because they have the ability to get away with monopolistic pricing. That is the very anti-thesis of capitalist system.

Adam Smith in the Wealth of Nations:

People of the same trade seldom meet together, even for merriment and diversion, but the conversation ends in a conspiracy against the public, or in some contrivance to raise the prices

Today, they often short circuit the need for this by having so subverted the political process that one company can subvert the market all by themselves. They have subverted the protection that should prevent monopolistic power (anti-trust enforcement, requiring competitive markets, etc.) so that they don't even need to conspire with competitors (or need to do so in very small ways because they already have collected what are suppose to be competitors in a capitalist system into on monolithic entity that only needs to conspire against the public all by itself).

There is some part of the benefits of capitalism that Adam Smith saw and many people believe today (like me) that by encouraging prosperity in the economy everyone can be made richer. And in such a manner more good can be created for those in need than directly giving aid to those in need. Now I understand similar words to that have been distorted to mean let the modern day robber barons plunder the economy to enrich themselves.

That isn't what Adam Smith or I have in mind. The end is a better society with benefits to everyone. The means is capitalism. Just because today many plundering the wealth of society are senior executives instead of nobility Adam Smith would not see their actions in any more noble a light (hmm. noble - oh well).

It damages our society to allow those who seek to extract economic rents and gains from preventing free markets from functioning to define what they do as capitalism. If we accept that view we seek to dismantle useful economic measures.

What we need to do is recognize when capitalism is being subverted by those in powerful positions for their own benefit. They damage society and if we think what they are doing is acceptable capitalism we will not seek the appropriate solutions within how capitalism is suppose to function to address them.

Essentially we need to the extent possible prevent market dominating forces from acting. So boring things like trust busting, dismantling too-big-to-fail banks, regulating natural monopolies, regulating pricing power when the market is not filled with many competitors...

There are some issues that are not about making sure capitalism works but just about how we want our society to work. To maximize the benefits to society we want free markets (actually competitive markets not the let companies be free to subvert markets that Fox News and others talk of as if that is somehow capitalist).

But capitalism doesn't have an answer for how much health care we want to provide everyone, how much education... Those are political decisions and Adam Smith and sensible capitalist understand the difference between social decision and the economic model. That is however another thing that the talking heads have convinced a whole lot of those in the USA differently. They have sold the notion that capitalism means ethics and morals don't apply. That isn't the case.

Adam Smith was a moral philosopher, he would not see as acceptable the crazy notions many people today espouse as capitalism. It wouldn't matter if these people were tarnishing the reputation of a useless idea. But instead they are tarnishing the name of an extremely important idea. And we all lose if they win in their attempts to conflate capitalism and with cronyism and market domination by businesses that have monopolistic pricing power.

Related: We Need to be More Capitalist and Less Cronyist - Anti-Market Policies from Our Talking Head and Political Class - Failing to understand capitalism - Economic Freedom - Ignorance about Capitalism

Thursday, January 01, 2015

Terrorism Response by the USA is Society’s Immune System Attacking Itself

Simon Phipps states very well and concisely what the results of the reaction to terrorism driven by the USA in his post On Terrorism

Terrorism isn’t just performing a terrifying act. It’s provoking society’s immune system into attacking itself, making its defence systems attack the values and people they are supposed to be defending. Terrorism is an autoimmune disorder of democracy. You don’t fight terrorism by attacking the virus; you fight it by strengthening the immune system.

Related: Living Through Your Society Becoming a Police State (2013) - USA Encouraging Governments Worldwide to Spy and Hack Globally is Very Dangerous - Freedom Increasingly at Risk (2008) - What Principles Does the USA Government Still Honor? - Liberty and Support or Control and Hate - Disregard for the Rule of Law by Government - Anti Liberty Sentiment in Congress (2012) - Liberty Again Denied - It is Sad How Little We Seem to Care (2011)

Tuesday, June 25, 2013

Separated Bike Lanes Reduced Injuries by 45% and Increased Retail Sales 49% (for nearby stores)

Urban planning can greatly increase our quality of life. This report has some good ideas and shares results of tests of improvements - Measuring the Street: New Metrics for 21st Century Streets.

Results from first protected bicycle lane in the US: 8th and 9th Avenues (Manhattan):
  • Injuries reduced 45%
  • Retail sales increased 49% (near the new lane, compared to 3% increase for the whole "borough" - essentially the large surrounding area)
Related: The Case for Physically Separated Bike Lanes (2007) - The Rebirth of Cities - Designing Cities for People, Rather than Cars - The Economic Benefits of Walkable Communities

Monday, October 01, 2012

The Wonder and Curiosity of Children

The Birth of the Scientific Method
She examined the box empty, and examined it again with all the jacks inside it. She picked up one jack on the palm of her hand, and held it out to me, saying, “Dat?” (Which is her request for information about a thing). I said, “That’s a jack.” “Jahk,” she said. And she said it again, touching various jacks: “Jahk, jahk.” 
As I sat watching her, I realized in a way I hadn’t since my own kids were small that play at this age is entirely purposeful. She was learning everything she could about those objects and how they worked. She was creating and testing hypotheses as fast as her little fingers could try them out.
I love experiencing the curiosity of kids. It is so pure and wonderful. They see the world and want to understand it. You are absolutely right about how deeply this curiosity is within us. Sadly we can still have it stomped out by our lives. It doesn't have to be, but it often is. And I think we miss that wonder, even if we don't know that is what we are missing.

I have written about this topic on my science blog: Growing Curious Children - Naturally Curious Children - Sarah, aged 3, Learns About Soap - Playing Dice and Children’s Numeracy

Wednesday, September 19, 2012

Reducing Corruption


Corruption is a significant problem.  It directly reduces the lifestyle people deserve and it greatly impacts economic progress.  Poor countries often are hampered by a large amount of petty corruption and large political corruption.

It seems to me corruption normally reduce as more wealth is created in the society.  As more people have power it is harder to enforce petty corruption against them.  And the effort taken to extract corrupt gains can be productively deployed more effectively to get higher gains doing less corrupt things.  So if you are competent you go earn money by providing value.  Leaving bozos and super lazy people to be corrupt who are not very good at anything they try so they are lame at being corrupt too.

Obviously this doesn't work perfectly but it seems to me that the correlation between wealth (especially with good wealth distribution) and reduced corruption is high.  It is true this is a dynamic process and what leads to what is not as clear - as one gets better normally the other does.

I do believe one good strategy is just to pursue economic growth and good things will happen.  It can be pretty ugly at first - it might not seem to be working.  One thing that happens is there is so much more wealth that at first corruption can seem to be growing because the corrupt are richer than ever.  But I think, even then, the level of corruption is really going down.  It is a lower proportion of the economy even though it grows in absolute terms at first.  Over time 10-20 (or more) years significant declines are made as those with power are not willing to tolerate systems burdened by huge levels of corruption.

A free press is a huge help.  Strong support for entrepreneurs is a huge help (versus big established businesses that can actually use corruption to suppress competition - this happens still in the USA all the time, using the congress to create and allow monopolistic markets for your industry).

Petty corruption is the type that is most easily reduced by wealth. The corruption that is more easily hidden with back-room deals are tougher to reduce. In my view this type of systemic corruption has increased in the USA in the last 30 years. There is more and more very economically damaging practices that are only possible with the cooperation of "leaders" and the situation doesn't even seem to be a serious consideration for most people.

Petty corruption (paying cash to a police officer to get out of a ticket [or to get out of a false ticket], demanding cash to process your passport, demanding cash to approve your building permit) is not very high in the USA I don't think (or Northern Europe, Singapore, Japan...). But corrupt practices at the core of how our financial system is run, how legislation is written... are extremely damaging. So we have largely eliminated corruption from most people, but leaders seem have taken to corrupt practices with a new zeal lately - unfortunately. In the USA we can stop this whenever we want. Just vote out the corruption. But it is so institutionalized in the political parties it doesn't seem likely anytime soon.

The leaders have figured out the way to make corrupt practices palatable is to impose the burden of the corruption on society and pay the benefits to a small group that then pays the politicians for the benefit they were provided at the expense of society. For those interested in corruption in a wealthy society this is the smart model to use. So at least our leaders are smart at figuring out the best way to be corrupt given the system they are operating in. This likely means they would react sensibly if we were to vote against those politicians providing benefits to those giving them cash, at the expense of society. But until then they seem to be interested in how to maximize their gain, not in ethics or helping society.

My comment on Reddit discussion on reduction of corruption throughout history.

Related: Taking What You Don’t Deserve, CEO Style - Why Congress Won’t Investigate Wall Street - Systems Design Can Create Perverse Incentives - Society is being shaped for us while we are busy making other plans

Friday, August 03, 2012

Systems Design Can Create Perverse Incentives

My comments on comment on my comment on The Two Root Causes of Everything?
“...the system is encouraging the bad behavior...” Such as the current Olympic games, with the badminton players throwing matches to get a better paths toward the medal round. It’s poor sportsmanship and poor ethics, but I can understand the players being tempted to do that.
I must admit I didn't see the badminton matches and my first response is that seems lame.  Did they break any rules or do anything really dishonest, it didn't seem like it.  For example,  those bike races where they roll around the sloped track - the competitors don't try to go fast, they try to setup the right conditions to help themselves (they practically stop sometimes).

Then I read a bit more and maybe it was justified (I guess refs even interrupted the play to say - quit that… the fans were booing...).  But yeah setting up the rules the way they did was crazy.  It shouldn't be you create an incentive to do worse in one game in order to do better overall.

Setting up the rules to make someone looking at the best system outcome  will come from sub-optimizing how I play in this game isn't great.

To a much much less degree other competitors have to sub-optimize current games to see the big picture (swimmers and track athletes have to swim fast enough to make the next round but not tire themselves out).  Granted those swimmers don't benefit from losing.  But they benefit from not trying their hardest at all times.

That situation with the gymnast also could be risky.  Only 2 on a team are allowed to compete for the overall individual competition.  The best USA person (I guess) was beat out they came in 4th overall but 3rd on the USA in qualifying.  It would be hard for an individual to give up, but I can imagine it would happen if #3 of the team did great but knew they didn't have a shot really (in the finals) and the country superstar hero was going to be shut out by them doing well in the last event…  Hard for the USA to image, I think, but for perspective in the USA, say if Michael Jordan would be denied a chance, the pressure on #3 to let Michael go through would be significant.

Friday, July 13, 2012

If You Create a System That Includes The Perfect Conditions for Scandals, Expect Scandals to Happen

Massively overpay people for taking huge gambles with other people's money and they will do so (ethical people won't, but you only need a few unethical people and their is an oversupply - county on running out of unethical people is an extremely foolish "strategy").   Make it even worse by creating a culture where everyone sees lots of people getting massively overpaid for the times when the roulette wheel lands in the right spot and you create a culture ripe for claiming good results (no matter what the truth is).  Add in a very smart strategy (for those seeking to siphon off billions from the productive economy) of creating massively complicated schemes that allow for all sorts of false claims and you have what the leaders of our country (and a few other countries leaders) have created.

Other leaders abolished child labor, created universal education, sent us to the moon.  Ours are busy justifying massively unjust payments to a few at the cost of the well being of the country and the citizens of the world.

The too big to fail welfare banks have been practicing this behavior for a couple of decades.  And, like clockwork, huge scandals occur.  It seems like we have a huge spike in scandals in the last couple of years.  The scandals are entirely predictable given the systems created to try and justify paying unjustifiable payments to executives and gamblers.

The reason for the spike in scandals being discovered now is probably 2 fold.  First the unjustified pay has increased massively and thus increased the irresponsible behavior and rewards for being irresponsible.  Also, fraud often remains hidden in boom times and becomes uncovered when the ability to hide that the roulette wheel hasn't actually been providing the returns used to claim the unjustifiable payments taken by the executives and gamblers.

The quote of the latest massively overpaid CEO overseeing yet another scandal is just the same as all the other mindless "explanations": 

'But he stressed that it was an “isolated” incident and that JPMorgan had already cleaned house'

They then pay those we elect enough to have those we elect continue to grant them massive favors and continue to allow the undermining of our economy by the continued scandalous practices.  The process will continue, as it has for decades, until we refuse to elect those that sell out the country to pay back those giving the politicians lots of cash (or for the politicians that can't understand what is happening).

Eventually the delaying game of those operating these phony systems to extract big payoffs for themselves will no longer be tolerated.  But so far we seem happy to continue to support leaders doing all they can to support this system.

It doesn't appear, even now, we are going to demand change.  And it is completely obvious the too big to fail welfare banks are just increasing the scandalous behavior and the politicians are just increasing their support for these institutions.  Oh the politicians will say silly things to claim they don't like the bad things being done to the country and then run right back and do the bidding of those at the too big to fail welfare banks that give them cash.  Those giving cash know it doesn't matter what politicians say only what they do.  And the too big too fail banks couldn't ask for any better lackeys.

It will change when we throw out the politicians that are (and have been for decades) making this possible.  Until we do it won't change.  The executives and politicians have shown no amount of suffering is enough for them to behaving honorably.  As long as they get their cash they don't care what it does to the country or the economy of the world.

Sunday, January 22, 2012

Money Is Corrupting Our Political Process

I like capitalism.  I support those who provide benefit to society (as expressed by the market) being rewarded with money by the market.

We have allowed our politicians in the USA to focus on money instead of doing the business of the people.  The corruption is fundamental and endemic.  The liberty the founders of the USA gave us an opportunity to enjoy has been greatly impinged upon and the system continues to do harm.

It is hard to appreciate and understand the situation.  Those benefiting from the current system are very effective at using every lever they have to continue the current corrupt system.  Lawrence Lessig provides an excellent review of where we are.



Related: rootstrikers - Anti Liberty Sentiment in Congress  - Society is being shaped for us while we are busy making other plans - Health Care System Needs Much More Reform - Lessig Video: Information Revolution

Monday, January 31, 2011

Health Care System Remains Broken, Neglected

I think the real problem is decades of resistance to fundamental change. The health care system in the USA has been broken for decades and resisted change to bring costs and other burdens into line with other rich countries. Piling on decades of neglect to a system broken decades ago has left a huge (huge - over 17% of GDP, costs twice as high as many other rich countries and results no better than average rich countries) problem. Trying to reform a huge broken system after the crisis point has been reached (where we are now) is very difficult. I think looking for short term causes of the current problems is deceptive. The real cause of the current mess is decades in the making.

The USA health care system is huge. Tons of great stuff has been done for decades. The problem is with such a huge system enormous problems remain and have festered for decades. I think things will get much worse (difficult to deal with the long overdue needed, improvement) before getting better. The system is unimaginably expensive and wasteful. The fundamental brokenness continues to be ignored. Even the good stuff being done now, seems to be minor compared to the fundamental changes needed.

The USA economy has many problems and strengths. The health care problem remains the largest - larger than investment banking, unemployment, unfunded liabilities (which the health care system is by far the largest factor - unfunded retire health care costs), huge jail population, education system needing improvement... The good news is the USA economy, even with all this, has enough strengths to carry the weak parts of the economy for decades to come. It is true however, that even the USA economy cannot carry huge under performing parts of the economy forever and remain strong. Of all the economic problems we face, failing to address the huge problems in the health care system is the most likely to lead to a dramatic decline in the USA's economic future. We have avoided systemic changes for decades. Year after year the problem grows (even with lots and lots of great things being done - which seem large but are unnoticeable within the enormous scope of the problem) - with the health care system not only costing more but a larger percentage of GDP EVERY YEAR for decades (I may be wrong but I think this is true). Dr. Deming pointed out the system was a deadly disease decades ago. And it has gotten worse (costing more and continuing huge economic problems - huge cost to business and people and huge worry, bankruptcies, focus on disease treatment not health care...).

I'm sorry to say I think things will get much more hectic in the coming decades than they have been as the cumulative effect of putting off needed system improvements for decades come home to roost.

Reaction to, Industry in Crisis

Across the nation delivery systems, policy makers, insurers and consultants are searching for new ways to solve problems or create value. Systems are banding together to form Accountable Care Organizations, we are reorganizing around Value Streams, Value Based Benefit plans are getting created to shape behaviors, large hospital systems are buying practices and consolidating the market etc. The list goes on and on.

The good news is that there seems to be more experimentation taking place than ever before and some ideas are gaining traction (just read Atul Gwande’s article last week in the New Yorker or my own organizations work in the Medical Home and Hospital Transitions). The challenge is that so many things are happening all at once that our current management systems are neither disciplined nor flexible enough to effectively manage this change.


Related: USA Heath Care System Needs Reform - CEOs Want Health-Care Reform - Health Care Crisis

Sunday, November 28, 2010

The TSA doesn’t give a hoot about security

Jobs I am Glad I Don't Have

So, it appears that the TSA has a choice. Be vigorous in its inspection and be blasted for invasion of privacy, or use less rigorous methods, and face the consequences of missing dangerous materials.


I think you raise the wrong question. I think your question is similar to a CEO saying to Taiichi Ohno:

I care most about quality - providing excellent products to the customer. Either add more inspectors or tell me we have enough inspectors and tell me who we need to replace. The answer Taiichi Ohno would give is to change the way we work to be better, not just add more resources to try and cope with a bad system. More of my thoughts on the topic the TSA doesn't give a hoot about security.

There is another choice - find effective methods to improve quality (better security), reduce waste ($ spent by TSA, people wasting time in line...), respect people. There are many bad things about the current situation at airports they include:


  • poor security measures (not well designed to reduce risks), and

  • far too intrusive



Both should be fixed. As well as reducing waste. And the way to do so is to change the system - not either add to or take away from what is done now.

The front line TSA people are in a horrible situation. This is the classic situation where Dr. Deming would empathize with the employees and blast the senior leadership who have failed their customers and their employees.

Related: Bikinis For Liberty - Freedom Increasingly at Risk - Exposing Bad Behavior

Saturday, August 07, 2010

Suicides: Foxconn, Cornell and the Golden Gate Bridge

Wrong on So Many Levels

Foxconn Installs Antijumping Nets at Hebei Plants. Anti-jumping nets?

Having built safety nets along its employee dormitories after a series of jumping suicides at its Shenzhen production plant, Taiwanese electronics manufacturing giant Hon Hai Precision Industry Co., which uses the trade name Foxconn, is now installing the same sort of nets at some of its inland factories

...
If things are so bad that people would rather hurl themselves off of tall buildings than work in a Foxconn factory (or even just go find a factory job down the street) it seems like Foxconn should put the nets on the doors of their factories to catch people from going in.
...
The 42,000 employees in the Shenzhen plant assemble nearly 70% of the iPhones and iPads for Apple. There have been 10 factory workers who jumped to their deaths in the first 5 months of 2010 at the Shenzhen plant



It is wrong on many levels. I do think Apple has some responsibility. I do think human psychology around suicide is complex and confusing and cause and affect can be confused by correlation not cause.

Putting the nets there sure looks lame, and like non-root cause problems solving. But if they actually save lives then what? There are nets below the Golden Gate bridge (also to reduce suicide deaths) after quite a bit of debate. It sure takes a long time for them to act. 2 years later and still barely moving forward.

Cornell University has a long term problem with suicide jumpers, 6 this year - and they have installed suicide prevention fences:

Several suicides clustered in a close proximity of time and location, such as what Cornell experienced in late winter, are known to cause an "imitation" effect on vulnerable members of the community, elevating their risk of suicide. No one knows for sure how long the elevated risk can last, but the mental health professionals Cornell consulted said that it is very likely to continue for the foreseeable future and strongly recommended that temporary barriers remain in place while permanent means restriction measures are explored and designed.


I am not at all sure the suicide prevention nets at Foxconn are a bad idea. They certainly "look" (visually, and the image they convey is not being very root cause problem solving like) bad.

If we examine Cornell and Foxconn together what answers might we find? I think there are things to fix at Foxconn, but it is very easy for those of us the USA to just paint management as villainous. I don't think we will paint Cornell professors as villainous. Foxconn absolutely needs to do much more than put up nets. But whether putting up nets is good short term fix (like Cornell's) I think is at least debatable.

Problem solving can be quite complex. Especially with something like suicide where the causes are very likely to be varied and systemic. I doubt you will find one root cause. You may find at Foxcon: low wages (and the pressures that brings on as one factor - Foxconn doubled wages recently), lack of joy in work (to an extreme level - truly feeling like a cog in a machine with no hope), "imitation effect", homesickness (moving to the factor hundreds or miles from home and living in a dorm), youngness (hormones, lack of life experience, exaggerated importance... - similar at Cornell and Foxconn), perhaps abusive practices in the factory, perhaps other psychology in the factory (low light, long hours, painful work...), perhaps bullying of peers...

I think a good systemic solution will look at what I think all management should look at: practicing respect for people and creating joy in work. But that isn't an overnight solution, even if they wanted to pursue that strategy (which I don't see any evidence that they do). It will take time to change the system. It is something that I think can address the systemic root causes.

Related: Auto Manufacturing in 2009: USA 5.7 million, Japan 7.9 million, China 13.8 million - Motivate or Eliminate De-Motivation - USA, China and Japan Lead Manufacturing Output in 2008 - China’s Manufacturing Economy