Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Tuesday, January 01, 2019

Egregious Billing Practices by USA Health Care Organizations

Taking Surprise Medical Bills To Court Under the Theory of “Mutual Assent”

Consumers are increasingly vulnerable to... so-called balance bills, which represent the difference between what insurers pay and hospitals’ list prices. List prices can be several times higher than what they accept from Medicare or in-network insurers.

Congress is considering bipartisan legislation to limit balance billing. But some legal scholars say that patients should already be protected against some of the highest, surprise charges under long-standing conventions of contract law.

That’s because contract law rests on the centuries-old concept of “mutual assent,” in which both sides agree to a price before services are rendered, said Barak Richman, a law professor at Duke University.

Thus, many states require, and consumers expect, written estimates for a range of services before the work is done — whether by mechanics and plumbers or lawyers and financial planners.

But patients rarely know upfront how much their medical care will cost, and hospitals generally provide little or no information.

While consumers are obligated to pay something, the question is how much? Hospitals generally bill out-of-network care at list prices, their highest charges.

Without an explicit price upfront, contract law would require medical providers to charge only “average or market prices,” Richman said.

In several recent cases, for example in New York and Colorado, courts have stepped in to mediate cases where a patient received a big balance bill from an out-of-network provider. They ordered hospitals to accept amounts far closer to what they agree to from in-network private insurers or Medicare.

I strongly believe congress should pass a law outlawing the existing practices. And it is good to know the most egregious, and increasingly common, practices of the USA hospitals are already illegal. If you state hasn't already taken hospitals using such practices to court and required refunding all ill gotten gains, contact your attorney general to make sure they do so. And contact you state legislators to make sure they act also. Several states have been much more concerned with protecting their citizens from being abused by large health care providers but most states have not.

The existing practices are unethical and it is unconscionable that our elected representatives have allowed such egregious practices to continue and even become more common.

Related: Democrats and Republicans Have Failed the USA on Health Care for Decades (2015) - USA Health Care System Remains Broken, Neglected (2011) - The USA Should be Ashamed of Who We have Elected - Decades of Failure by Those Responsible for USA Health Care System Needs to be Addressed (2012)

Friday, December 28, 2018

Privacy Invasion as a Business Plan

The rise of the internet has resulted in many companies building business plans on invading the privacy of their users and selling the data to those wishing to track those users. For many companies this model of behavior has always been obvious. I never created an account on Facebook because of how strongly focused they have always been on invading privacy and selling that data. The distain for Facebook finally became more than a side note in 2018 (though there has long been some push back against them). Though still most people continue to use Facebook even as the extent of their bad behavior has come to light.

Certainly other companies (Google etc.) also practice gathering and aggregating information about individuals in order to profit. I have used Google from the beginning though I have reduced such use in the last few years (still using them quite a bit). Duck Duck Go has long been my primary search engine though I do also use Google. I added Fastmail years ago, but still use some gmail accounts.

The integration of online tracking and offline tracking (via credit agencies, credit card companies etc.) has greatly increased over the last 5 years with Google planning a central role (along with, of course Facebook and many others).

One of the worst behaviors by internet companies is to collect phone numbers in order to facilitate selling and integration of private information while pretending it is somehow a security issue. Though security experts all say using phone numbers for security adds security risks instead of using much more secure methods such as a security key. Companies that use deceptive security methods to collect phone numbers in order to sell the private information of their users make it very hard to trust what else they are doing.

Twitter has long claimed a security reason to collect phone numbers [update in 2020 - Twitter faces $250 million fine from the US FCC for these practices abusing the private information of users]. Now they have locked one of my Twitter accounts (because I sent a string of 5 reply comments) and refused to allow me to regain access without adding a tracking phone number (I had no phone number before). For this reason I won't be using Twitter any longer.

This experience once again shows the risks of promoting connections via a system that can lock you out when they chose. It is much safer to use systems like (blog, where you own the domain, email... that are within your control). Of course nothing is 100%, email can blocked (people that try to run private email servers find they are challenged by systems setup to distrust such email). But investing time in building communities (say on Facebook, LinkedIn, Twitter...) is risky. At any time they can change the rules and harm what you have built.

I suggest avoiding investing in Facebook, Twitter, etc.. To some extent it may make sense to invest some time in such communities but I suggest focusing most effort on things that are not built on the model of invading users privacy and selling that data to others.

One of the many things Apple is doing well is positioning themselves to protect user's privacy. With so many other businesses built on invading that privacy it provides Apple both a real opportunity to help and also a marketing advantage. Other organizations and tools are also filling a need to protect people from spying and malware (some of which is getting hard to distinguish from business practices of large privacy invading companies) such as EFF's Privacy Badger, ublock origin and Ghostery.

It is extremely difficult for individuals to protect their private information. It is essentially impossible. When companies built to sell that private information and create business processes to ease their business practices they often create a situation where their actions have resulted in false information created that somehow becomes the individual user's responsibility to fix (so when those privacy selling companies allow a person's data to be mis-used it is then called "identity theft" though it is not, it is companies misusing information and then putting on the individual the burden of fixing the errors). Europe has much better privacy rights than the USA does. But much more and better efforts are needed from governments to protect citizens from having their lives thrown into turmoil by the abuse and misuse of their private information.


Related: Governments Shouldn't Prevent Citizens from Having Secure Software Solutions - Businesses Misusing Required Private Information - Living Through Your Society Becoming a Police State - I Can Spy on You, But You Can't Spy on Me - Freedom Increasingly at Risk

Saturday, July 15, 2017

Businesses Misusing Required Private Information

It should be the law that if you are required to provide private information such as phone number, address etc. to a business that they cannot use that information without expressed written permission.

So if a financial institution requires a physical address due to the laws our politicians have passed they shouldn't be allowed to then use that to send you junk email, sell your name and address to others to send you junk mail, etc.. If they have a legal requirement to send you something, fine.

I had a large financial institution send junk mail and then refuse to not send junk mail without a phone call from me. I can buy and sell stocks online, I can send big amounts of money to and from the account online, but I can't stop them from misusing my private information without calling them.

Such institutions also call me to marketing various services (though usually there is some way to stop them doing so if you can figure out where they have hidden the process to stop them from misusing your private information). Again they should be required to separately collect private information for marketing efforts (or to sell it to others...).

It is unacceptable we are required to provide private information and then need to jump through hoops to not have it misused. They should have to request the information specifically for their own marketing and other purposes. They should not be able to misuse legally required private information. They should have to collect private information from you explicitly for such purposes.

Wednesday, December 07, 2016

Subscribe to blog posts by John Hunter

I have added an RSS feed to the blog posts I add to JohnHunter.com. I add items there for some, but not all of my posts, from my various blogs.

There is a list of blogs I author on my Curious Cat blog site. I write on several topics including

  • Management and Leadership
  • Money, Investing, Lifestyle and Personal Finance
  • Travel
  • Technology, Computer Programming, Engineering and Science
  • Society

I am currently in the process of adding items for the past few years (as I stopped updating this part of the JohnHunter.com website for awhile).

I believe RSS feed readers are one of the most valuable tools for those learning online. I wrote about what RSS feed readers are and how to use them previously.

Wednesday, July 27, 2016

The Worst Aspect of TPP That Gets Nearly No Attention

Sadly among the worst aspects of the Trans-Pacific Partnership TPP (and also the TTIP) is the promotion of the copyright cartel's agenda along with very bad patent policy. Almost no one with political power is even talking about these huge problems with it.

I support free trade. I don't support the politically motivated trade agreements that impose the USA political donors' wishes on citizens of the USA and other countries.

The point that I most agree with, that those with power who are opposing the TPP mention, is the ludicrous abdication of national rights expressed in the trade deals (allowing companies to sue countries, say for enforcing their reasonable patent rules that the company doesn't like and has bought differing rules from the USA political parties).

It is true that we have to work together, and in doing so we need to reach agreements between countries that require making compromises. The TPP just has many horrible provisions paid for by USA political donors that are being imposed on other countries (and those countries are being paid to give the USA donors the favors via promises of USA military protection, access to USA markets etc.). It is a bad deal for nearly everyone. But the favors create a few huge winners that can pay to grease the wheels to buy passage in the USA (and elsewhere).

We need free trade that removes barriers to trade not that gives payoffs to USA political donors. Along with removing barriers a few conditions are justified but they should be kept as small as possible (things like no child labor, no slave labor, environmental requirements, safety requirements on exported material, etc.).

Related: Money Is Corrupting Our Political Process - Why Copyright Extension is a Very Bad Idea - We Need to be More Capitalist and Less Cronyist - I Can Spy on You, But You Can't Spy on Me

Tuesday, June 14, 2016

Netflix Throws Users Under the Bus

First Netflix was an awesome streaming service that just worked and was focused on providing users a great experience.

Even at the beginning (or at least my beginning) they through Ubuntu users under the bus and just said we won't serve you. So I didn't use it. Later I got a Mac and then I decided to give it a try and it was wonderful, it just worked (well after requiring you install Microsoft Silverlight).

But most large companies just expect users to fit themselves into whatever constraints the big companies wish to impose (see Comcast, United Airlines, Verizon etc.). So compared to these really bad companies using Netflix was wonderful.

There are many issues with bad connections etc. and Netflix while not perfect (they would often only buffer a short amount and fail when the bad connection failed or got to slow) but they were much better than others at just working.

The last 6 months though it is more and more like the typical experience of some huge company that just expects you to cope with whatever they force you to do.

They continually won't work when I forget I have to sign off my vpn to use them. They blame others for this bad service (blaming others for treating customer badly is of course what all the companies people originally sought to escape the Time Warners, AT&T, etc. of the world by using Netflix. Oh well so one more time Netflix is selling us out.

Then then continually degraded the usability of the website. They seem intent on reducing the usability so that they can only bother to design as if we all were limited to smart phones. So if you have a computer and want to have more information available on your screen too bad, we are going to force you to pretend you are limited to a smart phone interface.

I found it frustrating. Netflix had gone from one of the few companies I really enjoyed dealing with (Trader Joes's is one on that short list) to the typical company that I could tolerate. Instead of the joy of it just working it became a relief when it just worked and if I was surprised it wasn't because of something good but yet another annoyance as they moved from a company that was a joy to yet another Comcast of the world.

And the latest disgrace from Netflix they won't play the show at all. They break the playback with one of their typical "we are treating you now just like Microsoft treated people in 1995" you are doing something we decided to not allow you to do. We now have the market power where we can just have you jump through whatever hoops we want and you can't do anything about it.

The latest message "Please ensure your monitor is HDCP compliant and is not mirrored using Airplay."

Why am I being bothered with this junk. Just like dealing with Microsoft decades ago when they would just have you jump through hoops try and figure out what they would let you do in order to use what you paid for. Netflix now justing just not "just work" it is constantly a struggle for how they are going to break things now.

I have never had a company I found to be really good fall so fast and completely lose any concern for their customers experience.

The shows they pay others for (including most of those they brand as Netflix but many of which they don't even own - they just are licensing certain rights to them) are decent. A few are really good. And Netflix is cheap for what you get. But I am very disappointed I now have to feel like I do using the typical disaster customer service companies (Comcast, any USA airline, Verizon, etc.). Every time it isn't a disaster I feel relieved (but having anxiety every time I use a service that the company is going to annoy me is not what I want). My expectations are just please don't torture me or completely block my ability to use what I pay for since you do that so often all I can hope for is the absence of lousy treatment. Actually getting good treatment is a distant illusion.

It is so sad. As I say the content isn't bad if you can fight through the lousy roadblocks they have put in the way of getting to it in the last few years. And the price is cheap. I would gladly pay double the price to just go back to the "it just works" Netflix instead of the current we are going to make it hard for you to do what you want Netflix we have now. And while I wouldn't be as happy I would pay 3 or even 4 times to get that back.

But this lousy treatment is moving me closer and closer to just dropping them. Something I never thought would be possible 2 or 3 years ago.

I actually tried to get a preview of Amazon Video (or whatever they call their thing) but couldn't find how to do it. I tried to use their help system but it failed (I know from experience they have a poorly coded website that has fragile code and breaks in the help area and that happened again so I gave up. I might try HBO. I really am amazed Netflix has managed to make using their service so annoying I don't want to put up with it.

I hardly see any commercials anymore (only when watching sports) but there is one where one company makes fun of the takeover by some horrible cable company making all sorts of idiotic steps. I know that didn't happen to Netflix but as a customer that is exactly what it feels like. Some bozos took over and just decided to drop any care about the customer experience.

It is annoying that so many companies have this attitude but often I can just avoid dealing with them. Though sometimes you have no real choice - you need to fly someone there is a good chance Southwest Airlines [the only non-horrible USA airline in my experience) might not fly there or you have to choose Verizon or Comcast or even have no choice for an ISP... But Netflix was something I had really grown to enjoy. I fear Amazon's isn't likely to be very good for Ux. But I think I will try it. And even if that doesn't work I may still drop Netflix just to avoid the pitiful Ux practices they have adopted in the last few years.

Related: Utopia (Dreamland in the USA) is an Amazing TV Program (2015) - Netflix is Well Managed - People are Overreacting to Short Term Issues (2011) - Curious Cat List of Super Useful Websites (2012), Netflix wouldn't make the list now, but it did then

Tuesday, October 06, 2015

Utopia (Dreamland in the USA) is an Amazing TV Program

Dreamland (USA name) is an Australian TV show (called Utopia in Australia) that is available on Netflix. It is completely awesome. It is an amazing, biting, satirical look at modern office life at the Nation Building Authority of Australia.



Even after a second tweet to my followers emphasizing how awesome this show is they failed to appreciate the importance of going to watch this show immediately. I am very disappointed in them.

Go watch this show. It is on the level of the British version of the Office (and Dilbert - the comic strip not the TV show) for sheer greatness. And while I enjoyed that a great deal I think Utopia is a significantly superior experience. As far as a TV comedy goes the only thing I can think of in this class is Seinfeld and the level the Simpson's has reached at times. But Utopia has been universally awesome from what I have seen so far, without lots of the less compelling Simpson's shows.

Better off Ted, also available on Netflix, is also quite excellent and somewhat similar Utopia.



Utopia is something no one who works in an office should miss.

The embedded videos unfortunately barely give any indication of how special this show is.

Once you watch this, if you haven't seen Better off Ted go watch that.

Related: Curious Cat Management blog - Create a System That Lets People Take Pride in Their Work

Sunday, February 22, 2015

Being Your Own Boss

One of the great things about being your own boss is you get to mold the work to your preferences. Now you still have to deliver, so unless you are one in a billion or so you likely are going to have to work hard and be smart but you decided exactly how.

Work early, work late, work in your room, work in a co-working space, work on the beach, work with music, work 5 hours 7 days a week, work 12 hours 10 days a month and play the rest... you get to decide.

For your business to work the customers must be happy. So for some businesses, for example, working 10 days a month won't work well but it is all up to you. Which is mainly great, but also can be a bit frustrating.

I find many people end up putting in more hours than they used to complain about their boss making them work. If that is because they love what they do, fine, but often it is just because when many people see how much it costs to take time off they don't want to. I find this funny because they are doing to themselves exactly what they said their former company was doing - prioritizing money over life.

Response to: Not a Morning Person but Need to Run a Business? We Understand

Related: Freelance Lifestyle, Finance and Entreprenuership Blog - Work and Life - Digital nomad and blogging related interviews with John Hunter

Tuesday, September 02, 2014

Banks Continue to Push for Insane Special Favors (and Sadly Get Them)

The lack of rules that allowed the banks to gamble and go bankrupt but for the taxpayer (and saver) bailout and created the great recession was a huge failure. Caused mainly by our electing people that don't comprehend the issues they need to make decisions about. And also those same politicians selling out to those giving them lots of cash, investment banks for example.

The banks have been extremely successful at having government tilt the economy to push billions into the banks pockets every year (also deducting billions from savers with artificially low interest rates). The banks have also managed to buy or trick those we elect into doing very little to stop bankers from doing exactly what they did in the first place.

Of course if you are those bankers, why would you change. Get billions in bonus with government granted welfare. Then gamble and take billions in profits for winning gambles. Go get a bailout again when your gambles eventually fail.

They fight against each tiny step to return to a more capitalist economy (which these enormous banks are the antithesis of). They argue with every attempt to have banks be safe and split of speculation to entities that won't get taxpayer bailouts as soon as their gambles fail.

Banks say funding rules will make key equities trades more expensive
The banks are making a last-ditch effort to modify the Net Stable Funding Ratio, seen as the final plank of the "Basel III" banking reforms that seek to prevent a repeat of the 2008 financial crisis. … "By unnecessarily increasing the funding cost for banking organisations' equity market intermediation activities, the revised NSFR would also potentially force such activities into the largely unregulated shadow banking system, increasing systemic risk."
They have already won so many efforts to eliminate any meaningful reform. But they keep pushing for even more. Look you immoral cretins, you don't have the right to ruin tens of millions of people's economic life and get even more favors. Granted it is hard for you to believe that when you just pay the politicians a few tens of millions in cash to get billions showered upon you while others pay. But you don't. Now will you manage to buy the right to do so and have your cronies (politicians or their co-opted regulators) sell out country? Probably. We will re-elect those that you bought? Probably.

Just because you can do these things, doesn't mean it isn't immoral. We learned that a century ago, when the robber barons attempted to convince people business didn't related to morality. As if somehow actions people took to ruin an economy so a few cronies can split of the proceeds are any less immoral than some small time crook stealing cash directly from windows and orphans.

Unless you pay those we elect to sellout the country to allow an "unregulated shadow banking system, increasing systemic risk" it won't happen. Having banks have to be banks is what should happen. Those funding speculation have to have adequate resources and be willing to lose what they loan speculators. They obviously should not be allowed to come anywhere close to actions that "increase systemic risk." If that means speculators can't leverage themselves as much and banks can't gamble as much (knowing any big losses will be covered by the government) too bad.

If the cost of speculation without socialized failure and individualized gains that has been the hallmark of the crony investment banks the last 30-40 years then too bad. Less speculation will have to happen. I don't think speculation is bad. It is part of the market. But speculation doesn't have to be subsidized by society as you bankers seem to think is your right.

Stop trying to increase the amount you can gamble and leverage with threats that not allowing you to gamble the global economy means others will be allowed to do so. The idea is not to continue to allow the cronyism you all use to create massive speculation and leverage that threatens the global economy.

Related: Continuing to Nurture the Too-Big-To-Fail Eco-system - Lobbyists Keep Tax Off Billion Dollar Private Equities Deals and On For Our Grandchildren - Financial Transactions Tax to Pay Off Wall Street Welfare Debt

Wednesday, May 07, 2014

Amazon Needs to Provide Assurance That Reviews Are Not Subject to Legal Harassment

I realize it is a tricky situation for Amazon. But if Amazon doesn't strongly and openly attack companies and lawyers trying to silence honest reviews on Amazon then we can't trust Amazon's reviews which have been a great source of information for customers.

Here is an example of a law firm trying to rid Amazon of honest reviews. The lawyers at Amazon probably want Amazon to just ignore things and let the intimidation take place. Legally it is likely the easiest thing for Amazon to do.

But if Amazon puts customer service first (which I think they try to do more than most companies) they have to take a strong stand against lawyers trying to suppress information about bad products of the companies they represent. The strong steps they could take include putting a note on every product by that company leading to details about evidence the company attempts to suppress negative reviews. They could also suspend offending companies for a period of time. They could raise their margins on such companies (thus making those companies products more costly). They could require companies to disclose any legal actions taken against Amazon review. Amazon could take legal action (or provide lawyers to those with standing to take legal action if lawyers trying to undermine Amazon's reviews isn't seen as something Amazon is allowed to protect against) against those lawyers trying to undermine the integrity of Amazon reviews.

There are all sorts of things Amazon could do to give customers access to better reviews that if lawyers are allied to intimidate and suppress honest negative reviews. They require effort and expense by Amazon so I doubt they will do much more than token action when the attention is so strong as to make inaction cause people question the integrity of Amazon reviews. It is certainly easier to sit by and ignore attempts to suppress negative reviews. I hope Amazon decides to take strong and public action to stop the abuse of the legal system to suppress negative reviews.

Related: HP Leaders Once Again Caught in Corruption Scandal - Action Is More Important Than Sympathy - Poor Service from Amazon (2008) - Jeff Bezos: Innovation, Experiments and Long Term Thinking - Links about Customer Hostility by Companies Update: Amazon revoked the offending company's right to sell on Amazon. Good move.

Tuesday, April 15, 2014

HP Leaders Once Again Caught in Corruption Scandal

Hewlett-Packard seems destine to continue to have extremely bad behavior by those chosen to lead the company. At some point they need to appoint a board with the ethics and moral compass to take the proper actions and the competence to take effective action.

Hewlett-Packard Admits to International Bribery and Money Laundering Schemes
Hewlett-Packard has admitted to creating and using slush funds for bribes, money laundering, and clandestine “bag of cash” handoffs in order to profiteer off of lucrative government contracts in Russia, Poland, and Mexico, according to court documents.

HP’s guilty plea carries with it a $108 million penalty — a combination of SEC penalties, as well as criminal fines and forfeitures paid out to the Department of Justice. Thus far no criminal charges have been brought against American HP executives. The multi-agency investigation, which was conducted by multi-national law enforcement partners, the FBI, IRS, and SEC, has revealed kleptocracies in the three foreign governments and corruption and dishonesty among HP corporate fat cats.
I have written before about the corruption on the HP board and other bad behavior. Such a shame for a company that once was ethical and produced value for society.

Related: Geo-obsolense from anti-global HP (in addition to planned [coded-in] obsolescence HP breaks customers products based on geography - HP Poor Service – Industry Standard? (2006) - $8,000 Per Gallon Ink from HP (2007) - Another Year of CEO’s Taking Hugely Excessive Pay (in 2008 HP CEO took 7.4% of corporate profits personally before being tossed due to ethical failings). - Bad Behavior at HP (2006)

Wednesday, March 05, 2014

Banks Failed Management Practices Never Seem to Stop

I can't believe how constantly there are news stories about corruption and bad practices so deep that banks have to hand over hundreds of millions of dollars. To say nothing of crashing the world economies and requiring bailouts from taxpayers across the globe not just to stay in business but to limit the damage their immoral and unethical consequences of their practices. All the while the executives continue to act just as kleptocrates surrounding tinpot dictators - as everyone else is horrified by both groups behavior each dips into the treasury they have access to and takes all they can. And consumers suffer due to the failure to adopt sensible security practices in the USA for credit cards that the rest of the world has adopted.

What is the disclosure today of pointy haired boss banking behavior? 95% of ATMs rely on Windows 95 which is a poor security risk to begin with and Microsoft ends support for it on April 8th, 2014. How do we even allow these executives to remain in positions of authority (in businesses where security is so important)? And we go beyond that and allow these people to lavish cash upon themselves out of the funds held by the bank?
security experts have chastised the financial industry for putting ATMs on a PC operating system in the first place. They argue ATMs should be using software that is scaled down and less buggy, such as Linux.
No kidding, plus Linux versions are much more secure from the ground up.
Ironically, bank customers have less to worry about from those nondescript ATMs found in malls, bars and tiny convenience stores. Those 208,000 independently-run kiosks, built by Triton, Genmega and Nautilus Hyosung, make up the other half of the nation's ATMs. And nearly all of them run on an even older, simpler operating system called Windows CE -- which Microsoft still supports.
Jeez I don't know what to say about this. It is better I guess, but hardly any good, but maybe it is less horrible (I am not really sure).

Dealing with criminals attacking credit cards, ATMs, banking web sites and banking apps is a challenging business. The governments are not doing consumers any favors by lavishing funds on spying when those funds would be much better directed to stopping financial crimes (of this sort - and also the sort engaged in by banking executives - from which those continuing avalanche of fines for hundreds of millions of dollars stem). But since governments are choosing to spy while neglecting crime prevention it is even more important for banks to make credit card, ATM and online security a priority. Instead they are making a priority buying special favors from governments of straight welfare and subsidizing/allowing risk taking (and subsidizing any failed risk taking with taxpayer funds) to give lavish gifts to executives so they can build castles and the like. It is quite a sad system.

Related: CEOs Plundering Corporate Coffers for Personal Gain - Losses Covered Up to Protect Bonuses - Obscene CEO Pay - The Best Way to Rob a Bank is as An Executive at One

Wednesday, February 12, 2014

Government Intruding Where it Doesn't Belong

This seems like a matter the government should not be involved in, U.S. Targets Buyers of China-Bound Luxury Cars:
The domestic divisions of Mercedes-Benz and BMW say the clampdown by federal authorities is a legitimate attempt to regulate trade and to ensure that American consumers who want to own a car for personal use are not deprived of a chance to buy one. “The BMW Group has been working closely with federal authorities for almost two years to stop illegal exports of our vehicles from the U.S.,” said Kenn Sparks, a spokesman for BMW of North America. “Illegal exports deny legitimate customers here in the U.S. the popular vehicles, which are in high demand.”
I can imagine legitimate reasons for government to be involved (avoiding taxes…). But the inability of companies to match supply to demand is an absolutely stupid reason for the government to be involved. I can see it as the right of companies to make life difficult for customers if they want. So if HP wants to break their products based on where someone tries to use them maybe that should be allowed. If BMW wanted to make getting service on a car purchased and shipped elsewhere maybe that should be allowed. And if China wanted to prevent import for some sensible reasons (maybe imported cars don't meet some safety standards, or they are attempting to avoid taxes). And I would even support government having visibility of transportation across boarders if crime prevention was an issue (lots of stolen cars…). But the heavy handed insertion of government into enforcing silly demands of companies shouldn't be tolerated - even if those companies have purchased the legislators we elect. Related: Protect Yourself from 11 Car Dealer Tricks - Customer Service is Important - Customer Un-service by Automakers - If You Create a System That Includes The Perfect Conditions for Scandals, Expect Scandals to Happen - Bad Customer Service - Leading Economic Freedom: Hong Kong, Singapore, New Zealand, Switzerland

Tuesday, February 04, 2014

USA Encouraging Governments Worldwide to Spy and Hack Globally is Very Dangerous

I think as bad as just the USA governments global spying and actions shredding the US constitution are the even greater damage is the encouragement the USA government policy gives for every other country to spy on every person, business and government across the globe.

I do believe the USA government is unlikely to have a huge amount of criminal information security spun off their massive spying efforts. But you can just look at all the examples of TSA agents (and others - that have been cleared by the TSA to work jobs inside the "security bubble") stealing from people forced to go through security theatre to see it is certainly possible for the USA governments actions are aid criminal enterprises including those by USA government employees.

Those risks are real. They will lead to damage to USA citizens. But they are small, I believe, compared to the damage USA citizens will suffer due to the mass increase in the global surveillance culture the USA has spearheaded the last 10+ years. Granted few countries have government so rich that they can afford to spend so much money on global internet surveillance and hacking (as the USA has done).

But there are at least 10 that have money and or resources that can do a huge amount of damage if they follow the USA's lead (lets just list a few China, UK, Germany, Japan, Korea, Brazil, India, Russia, Turkey, Taiwan). Some countries have more cash, some have large hacking (not just criminal hacking or government sponsored hacking but just software hacking talent in general wether for good, questionable good and/or questionably legal or downright bad definitely illegal) talent pools, some have large experience with large scale surveillance operations. and/or Certainly the USA has no justification to argue that any country can't do what the USA claims it not wrong for it to do. And the number of countries that could do a huge amount of damage with focused global surveillance and hacking is very large indeed and will grow going forward.

The result of the risks to everyone globally, including those in the USA, to the practice of massive government intrusion into private communications, internet activity, etc. of everyone is extremely damaging.

Related: Watching the Watchmen - Disregard for the Rule of Law by Government - NSA Spying on Apps Shows Perils of Google+, ‘Candy Crush’ - Little Watchmen - Freedom Increasingly at Risk

Wednesday, January 01, 2014

Current Crop of Kleptocrat CEOs

My comment on Reddit: Professor Explains Economic Illiteracy He makes some decent points. Then he makes crazy claims about overpaid executives being good but non-economists failing to understand value of paying for success.

People that criticize executives taking huge amounts from corporate treasuries are not failing to understand paying for value. They just understand executives taking what they don't deserve is not what apologists claim. Executives treating corporations like a kleptocrat treats a country has nothing to do with economics and everything to do with some people taking whatever they can when they have power (and a whole slew of people willing to help them do so for a slice of the plunder).

Related: Executives Again Treating Corporate Treasuries as Their Money - Don't Excuse Immoral Looters - Massively Unjust Executive Compensation Damages Companies and Investments - Losses Covered Up to Protect Bonuses - Obscene CEO Pay (level of pay reached kleptocrat levels in the executive suite at the turn of the century - Warren Buffett "Too often, executive compensation in the U.S. is ridiculously out of line with performance."

Senior executive pay is 30, 60, 100... times what it should be today because:

  • the conspiracy of collaborators splitting up the spoils (boards, other executives, compensation apologists getting huge checks for making excuses for ludicrous pay packages, professors getting funding for making ludicrous excuses for pay packages...)
  • paying for failure - golden parachutes etc.
  • paying for failure with "repriced" options, new share giveaways, etc. when results are poor
  • paying for good markets - when every single too-big-to-fail bank gets gifts worth tens of billions in profit it is pretty hard to fail to make huge profits no matter how poorly you are managed, but what happens for market performance at these kleptocrat run companies? Millions in bonuses all around.
  • taking huge risks (including excessive leverage), when they work, claim leadership credit and take a huge paycheck (if they don't make other excuses or take your golden parachute)
Senior executives should be paid well. Doing so would require cutting pay by over 40% for many senior executives and 80% for many CEOs at companies that have been overrun by kleptocrats the last 15 years.

Tuesday, August 06, 2013

Economy: Business is Looking Good, Employment Prospect Fairly Poor and Economy Overall Mediocre at Best

comments on: Very interesting charts. What story do you think they tell?

A misleading one by and large.

I don't believe "Fewer Americans" are working today - I believe a lower percentage of working age people are employed.

A significant portion of the wage issue is due to economic conditions and the market. Productivity increases are wonderful but, at a point they can make hiring labor less appealing (especially when combined with things like a hugely burdensome health care system that has been broken for decades).

There is a portion of the wage issue that has to do with executives today acting like the robber barons of old. That behavior was despicable and is today. A portion of the wage problem is due to the ethical and business failures of these executives.

Business profits are due mainly to lots of good things (higher productivity, better management of inventory and cash, innovation...) but is also due to some financial games (the huge bailouts to the still too big to fail institutions has created massive distortions including artificially low interest rates which juice corporate profits by artificially reducing borrowing costs).

If the message is regular wage earners (and hopeful wage earners) don't have things as great as they did in the 1960's USA - that is correct (and not as good as 1970s - even with the oil problems - or the 1980s - even with stagflation...). The prospects for workers are worse than prospects for the economy in my opinion - for the next year, 5 years, 20 years... The prospects for businesses may well be even better than for the economy.

It is definitely true people have failed to see how well business has been doing in the last 5 years - the story has mainly been about how bad the economy was. To the extent the message is business is doing very well, that is also a correct message. There is a large risk for those businesses that have foolishly leveraged themselves to try and justify ever increasing payments to executives that do juice results when things go well but have very bad consequences otherwise.

They also distort things using fake "special items charges" to take huge losses that they claim are "special causes" when they are "common causes." This serves to make gains seem part of the business and huge losses some mysterious act of god or something outside the executives responsibilities. leverage exacerbates this practice.

Related: The Economy is Weak and Prospects May be Grim, But Many Companies Have Rosy Prospects (2011) from my investing blog - Where are Profit Margins Headed? - Uncertain Economic Times