Response to: Comcast Called Me Back In Regards To My Post About My Outrageous Bill
I wouldn't agree everyone tries to rip you off. There are a few companies that get a huge portion of the complaints: Comcast, Verizon, several banks... You don't hear huge numbers people complaining about being ripped off by Southwest Airlines, Geico, Crutchfield, Toyota... Some companies chose to provide value to customers and take some profit in doing so. Others continually seek to rip off customers at every turn. Thankfully the internet is providing a medium to publicize those companies that do so.
Consumerist, is a great site, doing what it can to counter some of the horrible service
Related: Customer Service is Important - Incredibly Bad Customer Service from Discover Card - Is Poor Service the Industry Standard?